Returns & Exchanges
At EDT, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return window for products in their original, unopened packaging. If a product doesn't meet your expectations, our streamlined process ensures a quick and easy exchange or refund.
Return Process
- 1.Initiate Your Request
Log into your EDT account and navigate to your order history to select the items you wish to return and receive a unique Return Authorization number.
- 2.Secure the Package
Place the unused beauty items in their original boxes and ensure they are safely packed in a shipping carton to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.